Fans understand mistakes happen "as long as you apologise and make them right", PlayStation Europe boss says.
"We have to acknowledge that there have been problems and we're really sorry to anyone who has suffered from those issues. They shouldn't happen," Ryan told MCV, speaking about the technical issues faced by DriveClub and SingStar at each game's launch. "But in a world that's becoming more and more technically complicated, it's getting harder to deliver stuff. That's not an excuse, because you shouldn't really launch a game before it's ready. And clearly we've made mistakes and we apologise for that.
"Has it dampened our momentum? No. Has it damaged our reputation? I don't think...
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from VideoGamer.com - PSP Updates http://ift.tt/1254vhT
"We have to acknowledge that there have been problems and we're really sorry to anyone who has suffered from those issues. They shouldn't happen," Ryan told MCV, speaking about the technical issues faced by DriveClub and SingStar at each game's launch. "But in a world that's becoming more and more technically complicated, it's getting harder to deliver stuff. That's not an excuse, because you shouldn't really launch a game before it's ready. And clearly we've made mistakes and we apologise for that.
"Has it dampened our momentum? No. Has it damaged our reputation? I don't think...
Read More
from VideoGamer.com - PSP Updates http://ift.tt/1254vhT
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